The following support options apply to royalty based products and for royalty free source code product evaluations extending beyond 30 days.
PurchaseBasic |
PurchaseStandard |
PurchasePremium |
|
| $1,999 (1 Year) | $4,999 (1 Year) | $16,000 (1 Year) | |
| Email Support |  |
|
|
| Phone Support | |
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| Number of Support Incidents * | 3 | 8 | Unlimited |
| Email Response Time | Max 2 Business Days | Max 1 Business Day | <1 Business Day |
* Incident is defined as a break fix or how to.